COVID PROCEEDURES FAQ'S
Please wear a face covering when you visit us in store (unless exempted).
HOW ARE YOU KEEPING ME SAFE IN STORE?
- A limited number of people allowed into the store at any one time, including a one-in, one-out policy, if necessary.
- Hand sanitiser / gloves at key locations.
- Requesting all customers hand sanitise, or put on provided disposable gloves, before handling any products.
- All of our staff are requested to wash their hands frequently for 20 seconds.
- Regularly sanitising frequently touched surfaces.
- Regular product cleaning.
- PPE equipment available for staff.
- Perspex screens installed at till points
We kindly ask that our customers please:
- Maintain the social distancing guidelines with staff and other customers as much as possible.
- Seek assistance to view products.
- Make use of anti-bacterial products before and during each visit.
WHAT ARE THE SHOWROOM OPENING HOURS?
- The opening hours of the showroom are Monday to Saturday 10am to 6pm and Sunday 11am to 5pm
CAN I STILL SHOP ONLINE?
- We remain fully operational at venusrox.com and able to take orders 24/7. UK Delivery is free on orders over £50. Our deliveries are contactless.
CAN I CLICK AND COLLECT FROM THE SHOWROOM?
- Yes, you can order through our website and collect from the showroom. We have introduced this new option into our website checkout so this option can be selected.