Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. 

These pieces of information are used to improve services for you through, for example: 

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast 

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.

Our use of Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. 

These pieces of information are used to improve services for you through, for example: 

  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with govt services so we can make them better 

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them. 

There are two types of cookie you may encounter when using Venusrox : 

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site. 

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First party cookies

Venusrox uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last. 

We will endeavour to let you know before we store a cookie on your computer.

Our own Cookies necessary for the function of the website.  These cookies are anonymous customer id cookies. They do not collect personal data:

Name Function
_ab Used in connection with access to admin.
_orig_referrer Used in connection with shopping cart.
_secure_session_id Used in connection with navigation through a storefront.
Cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
Secret Used in connection with checkout.
Secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.


Our own Cookies for Reporting and Analytics.  These cookies are anonymous customer id cookies. They do not collect personal data

Name Function
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_uniq Shopify analytics.
_shopify_visit Shopify analytics.
_shopify_y Shopify analytics.
_y Shopify analytics.
tracked_start_checkout Shopify analytics relating to checkout.


Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Venusrox do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Name Function
_utma
Google analytics.
_utmb
Google analytics.
_utmc Google analytics.
_utmz Google analytics.


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process! 

If you have any questions about our cookies policy or feedback please contact us on +44 (0)207 792 4957 or via our contact us page link at the top of the page.