DELIVERY CHARGES

Our delivery charges are calculated during the checkout process.

We believe we offer a value for money delivery service for all our orders.  However, we always seek to offer the most cost effect delivery method for each order. If we discover we can offer an alternative delivery method at a lesser price, we will contact you before dispatching the goods.

All orders are treated as a priority for despatch and we endeavour to despatch all orders on the day we receive them. We aim to deliver to you overnight however it can take 2-4 working days to arrive after your payment has been confirmed. If our order has not arrived by then please email customercare@venusrox.com with your order number and contact details.

If you are in a rush to get the goods, please let us know and we will do our best to get things moving faster.

International orders take 3 to 10 working days depending on where you are, to arrive after your payment has been confirmed. Taking into consideration that it will not get stopped in customs. If our order has not arrived by then please email customercare@venusrox.com with your order number and contact details.

Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. Venusrox is NOT responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.